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Customer Login

Privacy Policy

Privacy Policy

The success of our company is built on our ability to apply a high level of data protection and security in relation to personal data that our employees, customers and third parties entrust to us. In accordance with requirements of the Data Protection Act 2018 and The General Data Protection Regulation 2016/679. This privacy policy tells you what to expect when Synergix Logistics Solutions Ltd collects personal information and how we process your data.

How we use personal data

This Privacy Policy sets out our arrangements to inform you of what to expect from our business in how we collect, control and process personal information. The ways in which we collect information is listed below:

Visitors to our websites;

People who arrange to use our services with consent, for example who arrange transport and logistical services from our business;

Contract or service contract arrangements, for example, employee or business contract arrangements and/or agreements;

From consent given when we arrange marketing activities.

Legal Basis

The legal basis that we rely on for processing your data will depend upon the circumstances in which it is being collected and used, but will in most cases fall into one of the following categories:

Where you have provided your consent to allow us to use your data in a certain way;

Where the processing is necessary to carry out for the performance of a contract with you;

Where the processing is necessary for your legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests;

Where the processing is necessary in order for us to comply with a legal obligation.

The primary legal basis we rely on to process your personal data is the processing of personal data for the purpose of providing the service of transport & logistical distribution to fulfil your requirements.

We can assure you that we do not rent, swap, share or sell your personal data to third parties.

Occasionally, if we feel it is of your interest to introduce you to a third party, we will ask you first and only introduce you are interested.

Service providers

We use service providers (such as software platform providers) to help us provide you with our services. We may give relevant persons within these service providers access to your personal information, but only to allow them to perform their services for us. We carry out data protection checks to make sure that the processing of your data is subject to appropriate security measures.

Third Parties

In some circumstances we are legally obliged to share information, for example under a court order. In any scenario, we will satisfy requirements that we have a lawful basis on which to share the information and document our decision making and satisfy ourselves we have a legal basis on which to share the information.

How to contact us

Further details of our data protection arrangements can be obtained by writing to our Data Protection Manager at the following address:

Attention: Data Protection Manager

Synergix Logistics Solutions Ltd

9 Squirrel Lane

High Wycombe

Bucks

HP12 4RX